See What Our Clients Are Saying
When the best in pest control services are needed the goal of our friendly staff at Pro Pacific Pest Control is to go above and beyond in providing excellent customer service and satisfaction. We listen to your concerns, explain the specific pest extermination process, and let you know what to expect after treatment or removal. Join the 20,000+ customers ever year in San Diego, Orange County, and Riverside who now enjoy pest-free homes.
Google Rating
4.9 
Beth Kassebaum
21:42 21 Nov 21
Charles was professional and helpful to get rid of a mouse under our stove
Jaime Furtado
01:05 11 Nov 21
This company is amazing! Their customer service is outstanding! We need more companies like this. Very impressed!
Ahmad Rihan
16:49 20 Sep 21
I want to highly commend Octavio Lopez Tolsa Dipp regarding his professionalism! I called in a panic and in all honesty I was a bit rude because I was on hold for a while, and he was exceptional. He promised me to take care of the ant problem and went above and beyond. I appreciate his outstanding customer service and I could not let the day go by without a SHOUT OUT to Octavio! Thank you Octavio!
gerardo barron
19:46 17 Mar 21
They let you know ahead of time when coming out like more than twice and very good prices
Jane Frank
06:02 05 Feb 21
I am so impressed with the effectiveness of gopher control performed by Pro Pacific. After years of trying different methods and services to get rid of gophers, now so we can landscape our slopes with water from our new well, without the gophers eating everything. This is the first service that has demonstrated their effectiveness. So, I just extended the gopher control with Pro Pacific to the rest of property, and coverage for other pests as well. The technician, Joe, was very professional and knowledgeable as explained everything about their services. Thanks so much!
Adrienne Zielasko
02:01 05 Feb 21
Great service! On time, professional, informative. Appreciate Denis! He was awesome. Thanks again!
Daniel MacDonald
01:43 25 Jan 21
I never waited more than 20-30 minutes for Daniel Clark to get back to me about a question, and more than once went out of my way to help me. Very professional and honest when working with customers.
Cassie Daly
17:13 20 Jan 21
We are very happy with our pest service here! Richard is our technician, and he is the sweetest! He does a great and thorough job and if I have any specifics I need done, he does it without hesitation! Not only does he do a great job he is very friendly and always makes time to say hello and chat for a few minutes. It’s wonderful to be able to get to know the people that work hard to make your home better! I would 10/10 recommend pro pacific pest control and continue to look forward to their wonderful service!
María Fernanda López Ortiz
18:52 15 Jan 21
Juan and Carlos were very efficient and professional when they came to do the monthly check up for rodents. They examined the old traps, removed them w rodents inside and put new ones. Highly recommend these guys!
Danny Grisa
07:01 12 Jan 21
They came out for an estimate and did a great job and were very knowledgeable. They haven’t done any work yet but I anticipate using them.
Caryn Cheroke
17:22 10 Dec 20
Richard is the best technician! He is always on time, professional and super friendly. We have had Pacific Pro servicing our commercial space for years now and we have never had an issue since beginning this service. We can’t thank them enough for keeping our office safe!
Mike Stevens
03:15 26 Nov 20
These guys are absolutely awesome !! I had a bird get stuck in my garage. They were out here the next day, got the bird out and didn’t charge me a penny!!!! Don’t hesitate to call these guys.
Marvin Vistro
21:53 25 Nov 20
Juan and Shea were extremely professional and punctual. They explained the procedure to solve my Gopher issue. Was comfortable interacting with these guys. They are an asset to your organization.
Kristine Benisek
22:06 20 Nov 20
I had a mouse problem and was in a panic! I called them after reading reviews online and so glad I did. They were great, sent someone out same day! Nick was very professional and thorough, answered all of my questions. They sent a team out and took care of the situation. I highly recommend them!
Peggy Powroznik
20:57 19 Nov 20
Dimitri is an excellent worker and does a great job. He is very professional.
debra perez
21:58 17 Nov 20
Rigoberto has been my Pro Pacific employee from day one. My first major headache was uncontrollable GOPHERS, after spending hundreds of dollars on products that guaranteed to kill the gophers I gave up and called Pro Pacific and since then with the expertise and knowledge of Rigoberto I am GOPHER, SPIDER AND ANT FREE. Always respectful, always listened to my concerns and went over and beyond to make sure he didn't miss any spots. My contract expires next month, but I'm going to continue to keep my service incase another insect or rodent appears. Thank you Pro Pacific and RigobertoSincerely D. PEREZ
Martin Smith
19:10 17 Nov 20
Had bees move into a wall space...they were terrific at remediation and prevention. Also thought I heard little footsteps of the rodent variety...they went around the entirety of the house and garage and closed all potential openings...found a nest outside the house and remediated that. Expert and highly communicative
Pablo Perez
21:19 25 Sep 20
Enrique did an excellent job! He took the time to show and explain to us what he was doing and took extra care in doing a great job at sealing our crawl space and the roof.
Kristina Macejak
21:09 05 Aug 20
We recently moved and found that we had not only a spider issue but rats! I quickly called various pest control companies. Pro Pacific was quick and on it and had sent Daniel out the very next day to overlook the problems and provide us with an estimate. He was extremely thorough and walked us through all that his company offered. Their pricing is competitive and fair. We signed the agreement that evening and they sent their technician by the name of Richard out the following morning. Richard was great!! He was thorough and attentive. He and Daniel both answered the many questions I had. I absolutely recommend this company to anyone who is need of pest control services.
Carter Crewe
18:47 07 Sep 19
Pro Pacific Pest Control did a fantastic and most professional job in looking for termites, spiders, and other bugs. They were so effective that I went on a quarterly contract for further service. I like their service representatives allot. Carter C
Barbara Weiner
22:49 25 Jun 19
Anthony was great!!! He was very knowledgeable and I believe he was very very thorough also! He went up into two of my attic accesses and setup 7 rat traps today…also went up on my roof and found a couple of openings and he identified an area underneath the water heater external door with an opening that we have now gotten metal mesh applied over it! Thank you so much Anthony I want to complement him on his professional and friendly demeanor...Barbara Weiner
Claire Cox
16:21 30 May 19
Juan was very friendly and informative. We will definitely use Pro Pacific again!
Eugene dela Pena
21:49 10 May 19
At the time of this posting, I have just gotten an estimate. Daniel Clark came out to evaluate my property for termite damage. It was a thorough inspection (looked at every room and into the attic space) and he offered tiered multiple options (local, enhanced, & full tent treatments) increasing from $ -> $$. He was courteous and knowledgeable, and provides concern to treat an issue rather than upsell u on the most expensive treatment options. Customer service goes a long way so he definitely left a good impression on me.
Catherine Maranca
17:56 08 May 19
I have been using Pro Pacific for years and I absolutely trust them with all my pest control needs. I live by the woods and over the years, they have come out to take care of bee removal, rodent issues, ants both inside and outside the house, venomous and non-venomous spiders, and everything in between. Juan is one of the managers who has come out to do treatment when one of the regular techs can't come out, and he is a super friendly, knowledgeable, and great customer service guy. I highly recommend Pro Pacific Pest Control.
Cheryl Dobrowolski
17:42 19 Apr 19
Very Helpful, they came out quickly and gave good recommendations on what we needed. They did not try to tack on extra stuff, everything was up to us. Justin is the one that originally came out and he was Great! Affordable pricing as well!
Jeremy Wilson
01:58 10 Apr 19
There are so many pest control businesses these days. But just because someone is licensed to spray poison in and around your home, it doesn’t mean that they deserve your money. Pro Pacific Pest Control offers competitive prices...but most importantly they offer the best customer service that I’ve received from any other business ever.
The Derbs
23:38 18 Jul 18
Excellent customer service and attention to detail. Very professional and knowledgeable service. I would highly recommend Pro Pacific Pest Control.
sami c
16:30 18 Jul 18
Pro Pacific is the Best Pest Control Company! They took care of the mice that invaded our home for 8 months. After hiring other pest control companies, having the attic sealed and cleaned, and having 2 roofing companies check the roof for openings, the mice were still running around the attic and between the first and second floor. After searching online and finding their website and watching their informative video it was convincing that Pacific Pro can do the job. From the initial phone call to the weekly trap checks Pacific Pro knows how to do the job well done the first time. Their 2 Techs that came out to look for openings found the hole in the roof the mice had chewed through to get inside the house. They sealed it and still heard activity, but the following week Bobby came out to check the traps and found 3 dead mice. Bobby and the 2 Techs are professionals and courteous. Since then it's been quiet and now we can sleep! The weekly check ups have even been getting shorter and shorter since there has been no activity! Thank you Pro Pacific you have a great team!
Jessie Franklin
15:38 03 Jul 18
Super reliable service, and no ant problems! I have a young child and dog, so I didn't want to use a service with toxic chemicals. The botanical spray they use is essential oils and harmless to people and pets.
Jennifer Avila
02:51 29 Jun 18
I have used Pro Pacific for the past few years and at two different residences. The customer service is wonderful, the technicians are always helpful and friendly and their service is effective. I would definitely recommend Pro Pacific to anyone looking to rid their home of insects/rodents.
Kelly Ahearn
17:00 21 Jun 18
Jordan was incredible! He answered all of my questions and was very professional and on time. He didn’t try to convince me to upsell and still presented me with all of the options to help with my rat and mice issue He was very diligent and my puppies loved him So glad I made the decision to go with this company.
Kelly Hoopes
02:42 21 Jun 18
We always get great service from Pro Pacific Pest Control. They have exceptional staff and will always come back out if we have any problems between visits (which really never happens). We highly recommend them!
Alison Hopkins
01:02 15 Jun 18
I appreciate their attitude about treating customers well. Also no hard pressure, over priced sales pitch. Brenner was very helpful and informative. I recommend using Pro Pacific to get rid of bugs.
Thom Somes
16:33 13 Jun 18
The guys who come out are always very personable and inquire if we have any pest issues, problem spots and whatnot. We have pets and they are always super cool with them as well. Would recommend them highly.
Mariah Cook
03:34 12 Jun 18
I have been using Pro Pacific for about 3 years and they have always been wonderful! And pricing is good as well. I highly recommend them if you are looking for a reliable pest service. The techs that come out to the house are very nice and always ask how they can help.
Henry Lopez
19:01 06 Jun 18
Excellent service. Very pleased with their responsiveness and the fact that I see the same technician every month. He is quick to response to any concerns we might have during his visit and is always pleasant and cheerful. Great experience!
Tabatha Costa
05:52 10 May 18
Ryan was great! He was informative and helpful! I was able to have service done within 1 day of setting it up, and the price is affordable.
Richard Rinker
18:00 08 May 18
Had David come out same day and catered to my needs. Was quick and thorough. Investigated was kind of pests we had in and around the house and develooed a custom plan. Company was thorough and offered free retreating if needed. Good company
James Lanigan
16:37 24 Apr 18
Juan was here for the monthly service and we also requested spaying for spiders. H e was efficient and through. We like having Juan come to the house as he takes our concerns to heart to make our home pest free.
Annie Tremmel
05:03 20 Mar 18
This was our 3rd time using Pro Pacific Pest Control for Bee removal. They have been able to service us every time in less than 24 hours. 2 times same day! Anthony has been amazing! We just signed up for quarterly service and look forward to a job well done.
Farshied A
02:05 13 Mar 18
Called different places , although I did not get an exact quote from customer service (unlike other companies that I called) yet I found the Pro Pacific's explanation to be more truthful so I gave them a try , Anthony showed up, very accurate in his performance, friendly and caring. I ended up with a very fair price even better than what other companies that had quoted me over the phone. I even had a text and phone call from Anthony about what else I should watch out for. Thank you Anthony.
Doug Nelson
04:38 10 Mar 18
We’ve been a customer of Pro Pacific Pest Control for almost 10 years and have never had a bad experience. Customer service is their strength. Pricing is very fair and our technician has always arrived at the schedule time. The owners Shane and Ben run an outstanding pest control company. We love supporting a local family business.
Cati Ryan
17:26 28 Feb 18
We spotted a black widow in a corner and wanted to get a spray just to be safe, so we called Pro Pacific because my manager uses them at her home as well and recommended them. Justin came out the same day and did a walk through with me and gave a good price for quarterly service. He sprayed the interior and exterior perimeter and we haven't had any issues since. Pro Pacific also did a follow-up call the next day, which was very appreciated.
Paul Naour
01:00 14 Feb 18
I am thus far quite pleased with my Pro Pacific Pest Control experience. My first telephone contact to arrange service was very easy and an appointment for the first house visit was set for a few days later. Jordan arrived with a smile and described the service he would complete; he was happy to answer all my questions. He was certain to reinforce the company policy for no cost return visits for any special problems that might occur prior to the next scheduled visit. A follow up customer service telephone call came a day later to make certain I was satisfied with my experience. On the basis of my initial experience, I highly recommend PPP Control.
Leslie Laurer
17:33 13 Feb 18
Pro Pacific Pest Control were able to come to my home immediately when a swarm of bees flew into my eaves. Jason did a great job and they followed up the day after. Thoroughly recommend. Great customer service
Replanet Transportation
03:13 01 Feb 18
I would definitely recommend Pro Pacific to anyone looking for fast and friendly service. I called and received service the same day within an hour or so. Our technician Guadencio was very professional and helpful, he answered all of our questions.
Deborah Zilliox
19:30 21 Jan 18
We were very impressed at how thorough and effective Pro Pacific and our rep, Richard was at relieving our attic from rat infestation! They came four weeks in a row to check the traps and remove any rats. They also offered to fix all our vents so the problem wouldn’t re-occur. We would definitely call on them again but hope there will be no need!
Bailey Licklider
18:27 13 Jan 18
Yesterday ants were everywhere! Now today they're all gone already! 👍 After getting really expensive quotes from other companies I was extremely happy to find Pro Pacific offered such an affordable rate. I was even more happy with the service when Jason, the technician showed up. He was very professional and thorough. He explained everything in detail when I asked him about the service and the chemicals used. He assured me that it was safe for my 3 1/2 year old. He was very knowledgeable. I highly recommend their services. They even knocked down all of the spider webs in and around my house.
Bethany Strahan
00:38 31 Dec 17
Rigoberto worked really hard and did a thorough job of rodent proofing our home. So far so good! Pro Pacific is a very professional business to work with. They didn’t try to sell us stuff we didn’t need or want. We appreciate the no pressure approach to doing business!
Jasmine Smith
20:35 01 Nov 17
Before making the call to Pro Pacific I was having a very hard time getting rid of ants in my house. When making the appointment I completely forgot that I had a meeting on the day I had set my appointment for. I immediately called the reception back and she was so nice about changing my day,she was very kind and professional. Danny called me when he was about 1/2 an hour out from my house and that was very nice seeing as how it was an early morning job. Once he arrived he was very professional and courteous.I really appreciated him .After he explained everything to me,I felt very comfortable with him. He did was very nice,so much so I hope he’s my regular. Thank you Danny and thank you Pro Pacific Pest Control.
Tanya Calzo
18:38 31 Oct 17
From the first call, dealing with Pro Pacific Pest Control has been so easy. First, let me say that I called another guy who kept me on the phone for 30 minutes asking questions but wouldn't actually set up the service. So it was refreshing to get a knowledgeable person on the phone. She gave me prices, information, and scheduled service for the next day, but ended up being able to accommodate us the same day after a cancellation. The tech, Ed, sent us a text when he was on his way, showed up on-time, completed the job and we haven't seen a pest since. The price was competitive and includes supplemental service if we need it.
Yelp Rating
4.0 
Chrystal C.
2018-04-02 13:27:12
I had a very difficult situation at my home involving pests and Shane and his team handled it quickly, efficiently and professionally. I couldn't be happier...
Chris P.
2018-03-22 08:52:43
Ive been using Pro Pacific Pest Control for 2 years now and they always do a good thorough job. I started to get a flea problem from the new dog but they...
Don B.
2018-03-21 14:57:48
As always Ed did a great job knocking down webs and spraying the properties. He is always friendly and eager to answer questions. he keeps the insects under...
Monica G.
2018-03-06 00:24:10
Danny is the one who comes out and sprays my entire house inside and out. He's amazing! Super nice and welcoming. It has been 2 years that we hired Pro...
Cherry Y.
2018-02-26 14:17:06
We had a crazy beehive in our chimney last year and they took care of it right away! Today though because of the San Diego winds our Chimney Shroud cap...
Matilda W.
2018-02-26 11:50:43
Had pro pacific come out to remove a large bee hive from a very difficult spot in the attic of my 160 year old home. They did an amazing job! Gaudencio,...
Lori L.
2018-02-24 12:50:46
After several months of the invasion of the ants, I did a quick internet search to find a pest control service who was close by and could come to my house...
Marc F.
2018-01-09 12:01:31
Outstanding company in every way!Everyone I have interfaced with from the owner of the company, to the customer service reps., to the technicians that...
John B.
2018-01-09 11:49:41
Had a major bee cloud swarming by my front entryway when I came home last Friday afternoon. I had used Pro Pacific fro bee problems in the past so I...
GL A.
2017-09-02 16:37:35
Changed review to 4 stars (from 2 stars) due to company manager stepping up and doing the right thing. This showed their willingness to own up to mistakes...
Ariane M.
2017-08-12 17:15:02
Excellent staff! Jason is also the Best! 3 guys that came to our house to check on the rodents are nice and very professionals. All from Pro Pacific Pest...
